Telemarketing

Our software not only allows you to offer custom-tailored solutions throughout your sales cycles and customer interactions, but it also helps to assess service levels and control corporate goal achievement through reports and statistics.

FEATURES

Contact Center Reporting, Analytics, and Statistics:

Delivers detailed reports and charts based on the relevant activity that takes place in your contact center.

Quality Module:

This module allows you to assess calls based on quality standards, score agent performance, detect staff training needs, and identify shortcomings in your sales strategy.

Surveys:

Apply surveys to your prospects or clients and learn how to improve your sales approach.

Scripting:

Develop scripts that guide your agents through different courses of action

AVRS:

Record telephone conversations and agent desktop activity and replay them whenever the need arises or while detecting areas for improvement in market-driven strategies.

Learn more about all the features this product offers:

“Nuxiba allows you to have the most innovative technological platforms that help make customer contact faster.”

- R. Garza. Milla & Associates.

“Nuxiba was a groundbreaking tool for us that improved both our productivity and contact rates, as well as our complete operation. It's a tool that really works.”

Paola R., Support and Security Manager

"Errescuer's growth in two years has been very fast thanks to Nuxiba's experience. It allowed us to go from being a Call Center to a Multi-channel Contact Center."

R. Valencia, Chief Operating Officer

"The results our company has achieved with Nuxiba have made it viable to send a million messages instead of a thousand." resultados"

P. Peregrino, Chief Executive Officer

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