Luis

The Spanish-Speaking Bot Expert

No more missed calls, no more unanswered leads

Automate your customer support, service, and phone sales with up to 40% savings compared to other market options.

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LUIS is an advanced outbound calling solution powered by Natural Language Processing (NLP).

Thanks to its artificial intelligence, LUIS understands, responds, and manages interactions efficiently, optimizing customer communication across all industries.

How does LUIS work?

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Smart call automation:

No more abandoned calls and full coverage during peak hours.

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Higher sales conversion:

Reach more prospects and close more deals through effective interaction.

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Collection optimization:

Increase payment promises and contact rates with delinquent account holders.

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Efficient customer service and support management:

Answer 80/20 of your calls without saturating your team.

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Natural conversations with NLP and voice cloning:

Fluid and personalized communication in every interaction.

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Objection handling adaptability:

Responds and adjusts the script based on the customer profile.

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100% Regulatory compliance:

Recordings, validations, and traceability guaranteed.

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+14% Productivity:

More issues resolved per hour with less effort.

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Banking and Finance

Automated Collections: LUIS contacts customers with outstanding payments, offers payment options, and transfers critical cases to a live agent.

Credit Prequalification: Screens interested clients and redirects them to an advisor to speed up the approval process.

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Healthcare

Appointment Confirmation: LUIS schedules, confirms, and reschedules medical appointments without human intervention.

Satisfaction Surveys: Conducts post-visit calls to assess patient experience.

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Retail & ECommerce

Order Tracking: Provides shipping updates and answers frequently asked questions.

Personalized Promotions: Calls customers with offers based on their purchase history.

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Telecommunications

Customer Support and Technical Assistance: Detects common issues and provides solutions without the need for an agent.

Renewals and Cross-Selling: Identifies eligible customers to upgrade their plan or add new services.

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Automotive

Test Drive and Service Scheduling: LUIS manages appointments for test drives or maintenance.

Insurance Expiration Reminders: Notifies customers about renewals and promotions.

LUIS adapts to any industry by automating repetitive processes, improving operational efficiency, and increasing conversions rates.

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