i-2CX Model
Exceed
the service!
Revolutionize your Call Center experience with high contact
Revolutionize your Call Center experience with high contact. We revolutionize your experience with high contact call center software. Get a high effective contact that increases your productivity, portfolio recovery or sales. LE tour 1-2CX work so that your contact grows and grows and so your company, earns more.
We have modules that, together, generate a positive impact on your telephone contact up to 20%.
Focus only on your business and the treatment of your customers, we take care of your contact!
ANI Algorithm
Intelligent Caller ID
Intelligent rotation of ANI’s with 2 differents modes (local ANI Presence, and Randomized)
SPAM Label
Prevent your ANIS’s from being labeled as spam, if they are labeled, we detect and correct it, so your business can continue
CNAM
We help you to set up the CNAM with any name you want
CHAT
Serve more customers quickly and efficiently throught chat! Engage in conversations that generate value and improve your customer’s perception of your business
SIP Response
Generally, 15% of SIP codes are considered erroneous, we analyze them to catalog them properly. We monitor carriers to determine if the responses they return are reachable numbers
Improve customer and workforce experience with our new i-2CX model
We guarantee that you will be able to unleash your contact center’s potential and increase contact rates by up to 20%